- If you have forgotten your password, please read this article.
- If you have forgotten your e-mail / login - please contact our Customer Service via the "Submit a request" link at the end of this article.
“C. You are solely responsible for maintaining the confidentiality of the Login Information, and you will be responsible for all uses of the Login Information, including purchases, whether or not authorized by you;”
- Unfortunately, we do not provide an e-mail change service as game accounts may involve significant monetary addition and time invested by normal play. We take our players account security very seriously and hope for your understanding.
- Please, contact your mail service provider in order to recover and access your e-mail details.
If you wish to restore a previously deleted game account, please contact our Customer Service via the "Submit a request" link at the end of this article.
2-step authentication issues
If you experience any issues with the 2-step authentication service or want to disable it, please refer to this article.