Dear friends!
We would like to inform you that due to the New Year holidays, the waiting time can be extended to 7 days or more.
IMPORTANT! We kindly ask you the following:
- DO NOT CREATE multiple inquiries related to one problem or several resembling cases as may cause confusion and slow the solution of your issue;
- DO NOT UPDATE the request by adding additional messages to it (this action will move your request to the end of the queue, thereby delaying the time you receive a response);
- if you experience an issue with a purchase, please DO NOT USE that purchase (otherwise we will not be able to resolve said problem);
Please, accept our sincere apologies for a possible inconvenience this may cause.
The support team wishes you a happy New Year!