Keep your graphics card driver up to date. It’s important. Most graphics card manufacturers release new drivers when a big, new game comes out, and some of our games will keep you from playing until you have the latest one.
To download the latest driver, you’ll first want to figure out what graphics card you have.
For PC
- Click the Start button.
- Open the Run dialog box.
- Type “dxdiag” and press Enter.
- When a box pops up, click the Display tab to see which graphics card you have.
For Mac
- Click the Apple icon at the top left corner of your screen.
- Click About This Mac.
- In the box that appears, you’ll see your graphics card listed next to Graphics.
After you know your graphics card, you can go to the manufacturers website to find, download, and install the latest driver for your card:
Make sure to do a clean install when you install your new driver. This means there’s a lower chance of your old drivers messing with your new one.
UNINSTALL AND REINSTALL
Graphic driver problems can happen when you add a new driver on top of your old ones without doing a clean install.
To fix this, try removing all the graphics drivers from your system and reinstalling the latest version: