If the game crashes without any error messages, you need to submit a bug report as described in this article: Bug reports, and also take the following steps:
1. Temporarily disable your antivirus and try to reproduce the issue.
- If the issue persists, please inform us what antivirus you use and what actions in the game lead to the problem.
2. If the issue persists, run the game client with anti-cheat disabled.
- If the issue persists, it’s related to the third-party software.
Please disable third-party software one by one (primarily ones that are related to overlays: Nvidia, Discord, Twitch, MSI Afterburner, etc.) and report which software disabling helped.
3. If the issue still persists, reproduce it with the debugger:
- Download and install the debugger; https://learn.microsoft.com/ru-ru/windows-hardware/drivers/debugger/
- Run the debugger;
- Run the game client with anti-cheat disabled;
- Wait for the login screen;
- In the debugger, select menu: File -> Attach to Process;
- Enable sorting “By Executable”;
- Select game process “aces.exe” and press Ok;
- In the command line of the debugger (bottom of the window) enter: sxe *
- Press F5;
- Perform actions in the game that lead to closing without errors;
- When an exception occurs, the game will freeze and stop responding, but the command line will become available in the debugger again;
- Enter command in the debugger command line: .dump /m path_to_save_dump;
for example: D:\minidumpfile.dmp - Attach saved dumpfile.