1. What are in-game mails for?
Players receive in-game mails for various reasons:
• game news;
• event/tournament results;
• special gifts from developers;
• clan events;
• informational notifications (e.g. maintenance);
• welcome letters;
• account restriction notifications.
2. How long can I keep In-game Mail in the inbox?
• Opened mails without attachments expire automatically after 24 hours.• Opened mails with attachments last up to one year — outdated assets (images, labels, etc.) are removed to avoid bloating the game client.
3. I got an email that says “Lorem ipsum dolor sit…”. What is this?
This is either a bug, or your game version is missing the labels needed to display this message. Update the game.