If you received from us an email with such content, we strongly recommend you to perform following instructions.
First of all, you should check whether the IP address specified in the letter matches your current IP address. We advise you to use a free geolocation service like this one, for instance.
Important: due to technical restrictions such services cannot specify the absolute location of a required IP address, but in comon they allow to find a country, a city and an ISP provider servicing that IP address. Anyways, this shall be enough to clarify whether it was your IP address in the information message.
If your IP address and time of your last login does not match the address and time specified in the received information message, you urgently need to do the following:
- Make sure that your e-mail account was not compromised
- Change your e-mail account password as soon as possible
- Change your Gaijin account password
- Enable the 2-step authentication service for both accounts
If your account was compromised, please follow to this article.