- If you have forgotten your password, you may use this special form to recover it.
- If you have forgotten your e-mail / login - please contact our Customer Service via the "Submit a request" link at the end of this article.
“C. You are solely responsible for maintaining the confidentiality of the Login Information, and you will be responsible for all uses of the Login Information, including purchases, whether or not authorized by you;”
- Unfortunately, we do not provide an e-mail change service as game accounts may involve significant monetary addition and time invested by normal play. We take our players account security very seriously and hope for your understanding.
- Please, contact your mail service provider in order to recover and access your e-mail details.
- Submit a request to our Customer Support service for details and assistance.
If you wish to restore a previously deleted game account, please contact our Customer Service via the "Submit a request" link at the end of this article.
2-step authentication issues
If you experience any issues with the 2-step authentication service or want to disable it, please refer to this article.