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  1. Gaijin Support
  2. Other questions
  3. Common Questions

Common Questions

  • How to set up the Two-Step Authorization (Google Authenticator).
  • How to submit a support ticket
  • "Frozen with the unsubscribe link from an email message" Error
  • "Someone may have logged into your account using an unknown device or from an unusual location"
  • Account compromised or lost / How to recover your account / 2-step authentication issues
  • Account Deletion (Suspension)
  • Additional account security measures
  • Additional e-mail addresses binding/ Linked e-mail addresses removal/ Login management
  • Binding phone number to Gaijin account
  • Gaijin authorization issues in Google Chrome.
  • Gaijin Pass
  • How To Change The Password
  • How to create a DXDiag file
  • How to solve authorization issue for iOS, Android and MacOS users
  • How to Take a Screenshot
  • How to unlink PayPal account from Gaijin.net store profile
  • Linking email to your account on different platforms
  • Log in issues: forgot password, recovering a lost password, password change.
  • Marketplace (Gaijin Market)
  • Replenishment of the Gaijin Store Balance
  • Sending and receiving gifts
  • Two-step authentication troubleshooting/disabling
  • Your Account Was Frozen (8111000E)